Support
Owner support, by the
team that built it.
Send a note and a human on our U.S. owner-care team replies within one business day — the same people who design, assemble, and ship every Clear. Most owner questions are answered in a single reply.
Three ways to get help
Start with the fastest path.
Most setup and care questions are already answered in the FAQ or your owner manual. If you still need a hand, the contact form goes straight to our owner-care inbox — we reply within one business day, usually faster.
Message our team
Tell us about your pool, your robot, or your order. A human on our U.S. team reads every note and replies within one business day — no chatbots, no tier-one scripts, no ticket queues.
Send a message →FAQ
30+ owner questions answered: setup, daily use, filter care, the UV-C lamp, the Clear app, scheduling, and the most common fixes — written by the team that built the robot.
Read the FAQ →Owner manuals
Full PDF manuals for Clear UV and Clear S: setup, safety, specs, maintenance, and troubleshooting. Download once, keep it on your phone.
Open the manuals →Prefer to talk it through?
The contact form is the fastest path.
A short note with your pool details, robot serial, or order number gets you a thorough answer the first time — instead of a quick callback that ends with “send us a photo.” A human reads every message.
Don't own a Clear yet?
Quietly the most thorough pool robot we know how to build.
Clear UV is the only robotic pool cleaner with a UV-C lamp built inside the body — sanitizing water as it cleans. Free U.S. shipping, 30-day returns, and a 2-year warranty backed by the team you'd talk to here.